Your Privacy Matters
At Tweende, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our services.
Information We Collect
- Account Information: When you create an account, we collect your name, phone number, and email address.
- Location Data: We collect your location data when you use our app to provide accurate pick-up and drop-off locations.
- Payment Information: If you pay through the app, we collect your payment information to process transactions.
- Device Information: We collect information about the device you use to access our app, including your IP address, operating system, and device type.
- Usage Data: We collect information about how you use our services, such as the types of rides you take and the frequency of your use.
How We Use Your Information
We use your information to:
- Provide and improve our services: We use your information to facilitate ride bookings, process payments, and enhance your overall experience with our app.
- Personalize your experience: We may use your information to offer personalized recommendations and promotions.
- Communicate with you: We may send you service-related emails, notifications, or updates.
- Comply with legal obligations: We may process your information to comply with applicable laws and regulations.
How We Share Your Information
We may share your information with:
- Drivers: We share your name, pick-up location, and destination with the driver assigned to your ride.
- Service Providers: We may share your information with third-party service providers who help us operate our business.
- Business Partners: We may share your information with business partners to offer joint promotions or services.
- Law Enforcement: We may disclose your information if required by law or in response to a valid legal request.
Your Choices
You can control your privacy settings within the app to manage how we use and share your information. You can also opt out of receiving promotional emails by following the unsubscribe link in the email.
Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Changes to this Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and app.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at support@tweende.com.
